Privacy Policy

Information We Collect

At Elavon Wembor, we collect information that helps us provide better web accessibility services. This includes data you provide directly when creating accounts, contacting us, or using our platform features.

Personal Information

Technical Information

We automatically collect certain technical data to improve our services and ensure platform security. This includes your IP address, browser type, device information, and how you interact with our website. We also gather accessibility testing data from websites you authorize us to analyze.

How We Use Your Information

Your information helps us deliver effective web accessibility solutions. We use it to provide our services, communicate important updates, and continuously improve our platform based on user needs.

Information Sharing and Disclosure

We maintain strict controls over information sharing. Your data stays protected while enabling us to provide comprehensive accessibility services through trusted partnerships.

Service Providers

We work with carefully selected partners who help us deliver our services. These include cloud hosting providers, payment processors, and specialized accessibility testing tools. All partners must meet our strict privacy and security requirements.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure the safety of our users and platform. This includes responding to court orders, legal processes, or government requests in accordance with Canadian privacy laws.

Data Security

Protecting your information is fundamental to everything we do. We implement multiple layers of security measures designed to safeguard your data against unauthorized access, modification, or disclosure.

While we implement robust security measures, no system is completely invulnerable. We continuously update our security practices to address emerging threats and maintain the highest protection standards possible.

Your Rights and Choices

You have significant control over your personal information. We respect your privacy rights and provide multiple ways to manage your data and privacy preferences.

Access and Updates

You can access, review, and update your personal information through your account dashboard. If you need assistance or want to make changes beyond what's available in your account, contact us directly and we'll help you promptly.

Data Deletion

You may request deletion of your personal information at any time. We'll process these requests within 30 days, though we may retain certain information as required by law or for legitimate business purposes like fraud prevention.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill our legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements.

Account information remains active while you use our services. After account deletion, we typically remove personal data within 90 days, though some information may be retained longer for legal compliance, dispute resolution, or fraud prevention purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our website. These help us remember your preferences, analyze site performance, and provide personalized content.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality or personalized features.

International Data Transfers

While we primarily operate within Canada, some of our service providers may process data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Children's Privacy

Our services are designed for businesses and organizations, not for children under 13. We don't knowingly collect personal information from children. If we discover we've inadvertently collected such information, we'll delete it promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates indicates your acceptance of the revised terms.